Privacy policy

NPC's Well-being Measure requires NPC to store a range of information on young people. This privacy policy is designed to protect the interests of subscribers and the anonymity of young people taking the survey. It complies with the Data Protection Act 1998.

1. Personal data - The Data Protection Act 1998 applies to the processing of 'personal data'. This is information about a named individual, or information from which an individual can be identified. NPC's well-being measure stores the names, email addresses and postcodes of young people. Under the Data Protection Act 1998, this is personal data.

Names and email addresses. Names and email addresses of young people are stored so that you can match individuals to ID numbers and administer a follow-up survey. Your account is password-protected so that names and email addresses stored on the system are only visible only to you (and not NPC), and only you can access them. If you forget your password, a new password will be automatically-generated and sent to the email address that you used to register.

Unless you request otherwise, names and email addresses will be deleted from the system 18 months after you close your survey.

Postcodes. NPC's Well-being Measure collects young people's postcodes to contribute to a database of children's well-being. NPC will convert postcodes into anonymous data using a standard household-level categorisation and then delete the final three digits of the postcode. Full postcode information will be stored for a maximum of eight weeks after you have closed your survey.

2. Information that is not personal data - NPC will store all data on young people that is not personal data, including age and gender, responses to the questions on well-being, and any additional questions you choose to ask.

As a condition of using the well-being measure, you grant us the right to use this data for the purposes set out in the terms and conditions. All data is anonymous.

3. If there is a problem with your account - In the unlikely event that there is a problem with your account and NPC needs to access it, we will only do this with your permission (you will have to provide us with a password) and for the sole purpose of resolving any defect. Once this has been done, we will restore the security settings by sending you a new automatically-generated password.

4. Using a paper version of the questionnaire - The above conditions also apply to data that has been uploaded into the system from surveys completed on paper.

If you are using our partner data entry company then you can read its privacy policy here (coming soon).

5. Data storage - NPC's Well-being Measure is hosted by Rackspace.co.uk. Rackspace holds data in a secure centre in the UK using several levels of physical access security, 24-hour surveillance, and advanced technology to prevent interference or access from outside intruders. For more information, see here.

6. Cookies and IP addresses - NPC does not use cookies or collect the IP addresses of individuals using the site.

We review this policy regularly to ensure that it up-to-date.

New Philanthropy Capital
185 Park Street, London SE1 9BL
Registered charity 1091450
Company number 04244715
VAT Registration 805 4105 66
Contact email wellbeing@thinkNPC.org

Last updated on 15 August 2011